TomTom MyDrive Connect- " Our servers are very busy press retry" - Page 6 — TomTom Community

TomTom MyDrive Connect- " Our servers are very busy press retry"

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Answers

  • hjlhjl Posts: 1 [New Traveler]
    edited March 8 Accepted Answer
    Got the same problem. been like it for three days now.
    Just check the comment above from JeffGaines, and he is correct.
  • LucifyLucify Posts: 111 [Exalted Navigator]
    try to remove and install mydrive connect software on your computer. i see so many reports of it https://discussions.tomtom.com/en/discussion/1117437/tomtom-mydrive-connect-our-servers-are-very-busy-press-retry
  • YamFazManYamFazMan Posts: 16,491 Superusers
    Accepted Answer
    Hi
    @Downlands

    Right now there’s a problem with the Tomtom servers....
    I guess The fix is more likely on Monday than than Today....

    ATB YFM
  • YamFazManYamFazMan Posts: 16,491 Superusers
    Accepted Answer
    Hi
    @hjl

    Right now there’s a problem with the Tomtom servers....
    I guess The fix is more likely on Monday than than Today....

    ATB YFM
  • YamFazManYamFazMan Posts: 16,491 Superusers
    Hi
    @Jukka_79

    Right now there’s a problem with the Tomtom servers....
    I guess The fix is more likely on Monday than than Today....

    ATB YFM
  • DownlandsDownlands Posts: 13 [Apprentice Traveler]
    YamFazMan wrote: »
    Hi
    @Downlands

    Right now there’s a problem with the Tomtom servers....
    I guess The fix is more likely on Monday than than Today....

    ATB YFM
    YamFazMan wrote: »
    Hi
    @Downlands

    Right now there’s a problem with the Tomtom servers....
    I guess The fix is more likely on Monday than than Today....

    ATB YFM

    Thanks for that ! I see other people are having the same problem! As you day should be rectified on Monday cheers
  • valsylvalsyl Posts: 2 [Apprentice Seeker]
    Accepted Answer
    hi thank you lucify for your input and getting back to me
  • stokiepstokiep Posts: 0 [New Seeker]
    when i connect my tom tom to my computer it it tells me it is connecting with the computer when i start my drive the tom tom said there is a problem try again later i have done this now for 2 day still the same but when my drive comes on and I sign in it finds my tom tom click on what I want to updated and it starts to download to the computer but said it will be 1000 hr then drops to 600 hr but when it is finnished it do's not download from my computer to the tom tom any answer please
  • PLeicesPLeices Posts: 2 [Apprentice Traveler]
    It has been like this since at least Friday Grrr
  • Delboy66Delboy66 Posts: 1 [New Traveler]
    edited March 8
    I've been having this problem now for 72 hours and still no resolve. Any updates AS to when TT will get this sorted
  • Jukka_79Jukka_79 Posts: 4 [Apprentice Seeker]
    Something with Tomtom was my quess also.

    Just few hours ago tried to update another Tomtom Start with third computer in different location and same thing.

    Lets keep waiting I say.
  • parisergemparisergem Posts: 6 [Apprentice Traveler]
    Tomtom sollte alle registrierten User per mail orientieren, wenn My Drive Direct wieder ordentlich aufgeladen werden kann.
    Das wäre kulante Bedienung und würde entschädigen für die tagelang verbratene Zeit.
    Danke
  • Pharman007Pharman007 Posts: 3 [Apprentice Traveler]
    Thanks seems to be working now!
  • Phil_113Phil_113 Posts: 1 [New Seeker]
    Here it is Tuesday. Still getting message about servers being busy.
  • YamFazManYamFazMan Posts: 16,491 Superusers
    edited March 11
    Hi
    @Phil_113

    On the rare occasions I have a problem with myDrive Connect
    I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
    Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
    ______________________

    Or instead of UN-installing & RE-installing MyDrive Connect
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...
    See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
    ______________________
    JimB0b wrote: »
    Thanks YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.

    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    ATB YFM
  • GO_LIVE_1005_NLGO_LIVE_1005_NL Posts: 4 [Apprentice Traveler]
    Yesterday evening after a few of messages of connection lost the device is finally updated. The only new thing was is that the device actually said that there was a connection (while the computer lost the connection to the device a few times).
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