Bought a European map for my Carminat — TomTom Community

Bought a European map for my Carminat

Snowy_9411Snowy_9411 Posts: 4 [New Seeker]
Anyone help as i can't see where to download it. I have tried the update system but after 90 minutes it's still checking for updates
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Answers

  • DougLapDougLap Posts: 6,359
    Superuser
    Hi @Snowy_9411

    Is it not available under maps in TomTom HOME.

    If when you do load it and you get a message that it is not compatible then come back here and @VikramK can sort it out for you.

    Doug
  • Snowy_9411Snowy_9411 Posts: 4 [New Seeker]
    Thanks for the help. I will see what happens and get back to you. Steve
  • VikramKVikramK Posts: 10,433 Moderator
    @Snowy_9411

    Hi Steve

    I quickly reviewed your account; I see the map is active so it should get offered for download.

    Have you checked for updates in TomTom HOME? as Doug suggested.

    Regards
    Vikram
  • Snowy_9411Snowy_9411 Posts: 4 [New Seeker]
    Hi Vikram,

    When i tried to download the updates it' was downloading for more than 2 hours and still nothing. I spoke to a friend who is PC-wise and he's going to look at it today.
    Thanks a lot Vikram.

    Regards
    Steve
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