Whats happened to the online map

timcrump
timcrump Registered Users Posts: 6
Apprentice Traveler
in MyDrive Web and Apps[Route Planner]
Tried to plan a route but the map has gone weird. All the road numbers are in a diagonal line and if I zoom in the road names do not line up with the roads
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Answers

  • YamFazMan
    YamFazMan Posts: 20,500
    Superuser
    Hi
    @timcrump

    Try a different browser... I'm using Chrome here no problems....

    ATB YFM
  • DougLap
    DougLap Posts: 9,422
    Superuser
    Hi @timcrump

    Working okay using Safari and Firefox .

    Doug
  • timcrump
    timcrump Registered Users Posts: 6
    Apprentice Traveler
    Not working on Microsoft Edge, Chrome or Firefox on my Windows 10 PC, but seems to be OK with Internet Explorer
  • YamFazMan
    YamFazMan Posts: 20,500
    Superuser
    edited February 2020
    Hi
    @timcrump

    Are you using one of the latest ultra high resolution Monitors

    ATB YFM
  • timcrump
    timcrump Registered Users Posts: 6
    Apprentice Traveler
    No the monitor is a Dell P2011H running at 1600 x 900

    OK to be fair, works OK on my laptop, so I will have to check for recent driver updates
  • DougLap
    DougLap Posts: 9,422
    Superuser
    edited February 2020
    Hi @timcrump

    Just tried on a Windows 10 Laptop and got the same screen error as you. Looks like it could be update issue as my laptop has not been updated for a little while. Internet explorer okay, Firefox is not.

    My Mac is okay.

    Doug
  • timcrump
    timcrump Registered Users Posts: 6
    Apprentice Traveler
    I have checked and my PC appears to have all the latest Microsoft and Intel updates
    Chrome itself did an update but that has not solved the problem

    My laptop is also up to date but has a UHD display.
  • timcrump
    timcrump Registered Users Posts: 6
    Apprentice Traveler
    Daniel
    Thanks, was beginning to think I was going mad.
  • danielforniestomtom
    danielforniestomtom Staff Posts: 35 Staff
    Hi guys,
    Could you please try again? I hope it now works better.
    Apologies for the inconvenience.
    Best Regards,
    Daniel
  • DougLap
    DougLap Posts: 9,422
    Superuser
    Hi Daniel

    Works fine in Firefox on my Windows PC now. Thank you.

    Doug
  • timcrump
    timcrump Registered Users Posts: 6
    Apprentice Traveler
    Daniel
    Yep all good on Chrome & Firefox
    Thanks

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