When will the Apple iOS 13.x and Rider 550 problem with MyDriveConnect be fixed?
Do you know if TomTom plans to take any action to update the MyDrive application for iOS to resolve the loss of functionality that Rider 550 users have suffered since Apple revised their Bluetooth protocols in November 2019?
Further discussion of that problem is here Rider 550 & iPhone XS Bluetooth Connectivity Problem.
I bought my Rider 550 in January 2020, based on TomTom's advertised specifications, User Manual version 18.2, and training video that all state that the device provides handsfree calling, traffic data, and SMS messages read out loud via the MyDriveConnect app. My Rider 550 does not support these features due to the current incompatibility between the latest version of Apples iOS (version 13.3.x) and the existing version of the TomTom MyDriveConnect app for iOS.
I understand and accept that corporate confidentiality policies prevent detailed disclosure of future software development plans, but a response as general as "We're aware of the problem and intend to fix it in the future" would be a satisfactory answer for me.
(edited to correct formatting after this post was hived off into a separate topic)