Answers

• DougLap Posts: 6,880
  Superuser

  February 2020

  Hi @Oneeasygeezer
  
  I would add a Micro SD class 10 memory card in the extra memory Card. You will either be asked whether you want it Formatted when you turn the unit on but if not go to Settings/System and select format the memory card.
  
  I would recommend a Sandisk, Samsung or similar major manufacturer from a reliable source to avoid fakes. I would add a 16GB card or Maximum 32gb card and then you can go into My Drive Connect and add the Map now to the device as it will be written to your New card. This will stop you having to delete and add maps when you want to change where you are.
  
  Doug

  1
• Oneeasygeezer Posts: 19 [Apprentice Traveler]

  February 2020

  Thanks for your response Doug, however the TT Go Professional 6250 doesn't have an expansion port otherwise I would have done as you rightly suggest. My previous TT XXL had the ability to back it up to a chosen location but I can't find a way of backing this up hence the question.
  
  I must say this device is such a backward step from older versions which you could customise to your requirements this one is appalling and is only made worse by the fact that TT take no interest in all the negative feed back regarding POIs and customisation.

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• DougLap Posts: 6,880
  Superuser

  February 2020

  Hi @Oneeasygeezer
  
  Some of the Go Professional 6250 units do have an ex memory slot if they have a serial number that starts with the followng 3 pairs of letters. If yours starts with any of these pairs of letters then you will be surprised where the slot may be hidden.
  
  Serial numbers starting with ZA, ZE, ZF
  
  Doug

  0
• Oneeasygeezer Posts: 19 [Apprentice Traveler]

  February 2020

  Well that's interesting mine begins ZA and there's a blocked off port to the right of where it docks on the mount. I got the serial number sticker off which covered the port up and it looks like it was supposed to accommodate a micro card but you can't but anything in it so it's obviously not meant to be used, so I think It'll pay me to contact TT support and see what they say.

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• DougLap Posts: 6,880
  Superuser

  February 2020 edited February 2020 Accepted Answer

  Hi @Oneeasygeezer
  
  Does this help.
  
  https://discussions.tomtom.com/en/discussion/1037555/where-to-find-the-memory-card-slot-on-your-device
  
  Doug

  5
• DougLap Posts: 6,880
  Superuser

  February 2020

  Hi @Oneeasygeezer
  
  Just watched a Youtube video and it shows it is on the bottom next to the Serial number label. It is very small slot and when you get the card you have to push it in gently the right way round. Do not force it as it will only go in the right way and you keep pushing until you feel a gentle click. To remove the card you have to gently push it in until you feel it release when it will pop out slightly.
  
  Doug

  0
• YamFazMan Posts: 18,398
  Superusers

  February 2020 edited February 2020 Accepted Answer

  Hi
  @Oneeasygeezer
  
  The NAV5 (Wi-Fi) devices....
  Like your TT Go Professional 6250.... Micro SDHC Slot....
  
  
  Removing of the Sticker with the serial number from over the SIM Card Slot has probably voided your Guarantee
  
  ATB YFM

  7
• Oneeasygeezer Posts: 19 [Apprentice Traveler]

  February 2020

  Thanks guys I think I must have been having a senior moment, problem solved.

  0