After Megane Carminat Live update I am getting "You cannot use this map on this device"
Alexba
Posts: 2 [Apprentice Seeker]
I have updated Tomtom Carminat Live on my Megane using Tomtom Home, but I am getting an error "You cannot use this map on this device" on my car after Tomtom went through an upgrade about 20-30 minutes.
How can I find a compatible map? Is there a way to convert the old map to the new version?
Thanks in advance!
How can I find a compatible map? Is there a way to convert the old map to the new version?
Thanks in advance!
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Answers
welcome to the TomTom-Community
In this Case only @VikramK could help you...
Regards
Troubadix12
Welcome to the community on my behalf as well
I have reactivated the map for your device. Just remove the existing map first using TomTom HOME and then download a fresh version.
Regards
Vikram
Thanks for your help. It is working well after updating the map and GPS fix.
Regards,
Alexba