After Megane Carminat Live update I am getting "You cannot use this map on this device" — TomTom Discussions

After Megane Carminat Live update I am getting "You cannot use this map on this device"

Alexba
Alexba Registered Users Posts: 2
Apprentice Seeker
I have updated Tomtom Carminat Live on my Megane using Tomtom Home, but I am getting an error "You cannot use this map on this device" on my car after Tomtom went through an upgrade about 20-30 minutes.

How can I find a compatible map? Is there a way to convert the old map to the new version?

Thanks in advance!

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Best Answer

Answers

  • Troubadix12
    Troubadix12 Registered Users Posts: 2,012
    Revered Voyager
    Hello @Alexba,

    welcome to the TomTom-Community :)

    In this Case only @VikramK could help you...

    Regards

    Troubadix12
  • Alexba
    Alexba Registered Users Posts: 2
    Apprentice Seeker
    edited February 2020
    Hi Vikram,
    Thanks for your help. It is working well after updating the map and GPS fix.
    Regards,
    Alexba