Smart Media System is not on list — TomTom Community

Smart Media System is not on list

Hi There

I am trying to update my maps on my Smart Media System and I have to add my device to my account details. I cannot find the Smart Media System on the two product lists. Can anybody tell me which one I am supposed to use?


  • Oskar-2Oskar-2 Posts: 1,632 [Revered Voyager]
    Aren't those (Windows or MAC) not the right ones for you?
  • Kim_Bree2018Kim_Bree2018 Posts: 3 [New Seeker]
    It is after that screen, when it is asking for what product and type of Tom Tom device I have.
  • Oskar-2Oskar-2 Posts: 1,632 [Revered Voyager]
    I'm not at all familiar with the 'Smart Media System' but to me this (question) looks like a bug
    if your product/TomTom device really isn't part of a list to choose from.
    Sure you've scrolled down far enough or whatever other action is required?
  • sunnysmartsunnysmart Posts: 12 [Legendary Explorer]
    are you using the smart media connect tool
    download that and then login to your account and connect your SD card and your device will link to your account.
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