Live services not getting activated Tomtom GO LIVE 820

ArvindChakravarthy
ArvindChakravarthy Registered Users Posts: 1
New Seeker
edited January 2020 in TomTom Services
I have Tomtom GO LIVE 820 FWxxxxxxx63

its been more than 4 months since I activated the live services. I have contacted support, and done a hard reset/updated my device, still the live service is not getting enabled.


Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • YamFazMan
    YamFazMan Posts: 20,501
    Superuser
    Hi
    @ArvindChakravarthy

    From the main menu
    Tap (Services)
    Tap (My Services)
    Check the valid to date status....
    Follow on screen prompts to exit
    _____________________

    From the main menu
    Tap (Settings)
    Right Cursor once for next page
    Tap (Connections)
    Tap (Network)
    What's your Connection status ???
    Follow on screen prompts to exit

    ATB YFM
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,133
    Moderator
    Hi @ArvindChakravarthy

    Welcome to the community!

    I have also sent a heads up to the customer services regarding the incident you have started. It should get picked up on a priority.

    Thanks,
    Vikram.