Blackout van Spark watch

Arthur-1008
Arthur-1008 Registered Users Posts: 2
Novice Seeker
edited January 24 in TomTom Sports
Regularly my watch falls out. Just before the start of a running race.
The screen shows a battery with a stripe through it as a sign that it is empty. It isn't. Can be reset by briefly connecting the charger.
Have reported this problem to TomTom but nothing is being done about it.
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Machine translated from Dutch
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Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,412
    Community Manager
    Please try a reset in the settings of the Sports Connect desktop software.

    After the reset you need to let Android forget the watch before you can pair it again with the mobile app.
  • Arthur-1008
    Arthur-1008 Registered Users Posts: 2
    Novice Seeker
    edited January 2020
    Tried last year. No result. Tnks.