Mazda NB1-Live no network
André001_Mazda
Registered Users Posts: 2 
New Seeker
New Seeker
Hello, My navigation Mazda NB1 Live is not connected with the network.
What is the problem?
What is the problem?
0
Best Answers
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Hi @André001_Mazda
Welcome to the community!
I reviewed your account and I find the last subscription for LIVE Services ended in November 2014.
I think the SIM may have got deactivated, per this FAQ-https://www.tomtom.com/en_gb/live-sim/
If you wish to get a refund for the recent subscription please get in touch with the customer service.
Regards
Vikram6 -
Thanks for the answer. I shall contact customer service0
ModeratorAnswers
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Hi @André001_Mazda
Welcome to the community!
I reviewed your account and I find the last subscription for LIVE Services ended in November 2014.
I think the SIM may have got deactivated, per this FAQ-https://www.tomtom.com/en_gb/live-sim/
If you wish to get a refund for the recent subscription please get in touch with the customer service.
Regards
Vikram6 -
Thanks for the answer. I shall contact customer service0
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Mine Mazda NB1-Live can not connect to the network as pr. 9. January 2020, after map update?
I can force it to connect a hvile if I go to my services, and use the userid and password already there.0
