Mazda NB1-Live no network
André001_Mazda
Posts: 2 [New Seeker]
Hello, My navigation Mazda NB1 Live is not connected with the network.
What is the problem?
What is the problem?
0
Best Answers
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VikramK
Posts: 11,892 
Moderator
Hi @André001_Mazda
Welcome to the community!
I reviewed your account and I find the last subscription for LIVE Services ended in November 2014.
I think the SIM may have got deactivated, per this FAQ-https://www.tomtom.com/en_gb/live-sim/
If you wish to get a refund for the recent subscription please get in touch with the customer service.
Regards
Vikram6
Answers
Welcome to the community!
I reviewed your account and I find the last subscription for LIVE Services ended in November 2014.
I think the SIM may have got deactivated, per this FAQ-https://www.tomtom.com/en_gb/live-sim/
If you wish to get a refund for the recent subscription please get in touch with the customer service.
Regards
Vikram
I can force it to connect a hvile if I go to my services, and use the userid and password already there.