Tomtom go essential - no live traffic service? — TomTom Community

Tomtom go essential - no live traffic service?

I bought the tomtom go essential with the info of having lifetime traffic service via mobile phone connection. This worked in the beginning fine but now after some 3 months i receive no more traffic info and the instrument states that traffic service is not subscribed. This device is of no use to me without traffic service - how can I get this back working? Thank you

Comments

  • DougLapDougLap Posts: 7,247
    Superuser
    Hi @KlausM55

    Contact Customer Support and get your account sorted. Do not answer questions but wait for an agent to answer.

    Suisse (Switzerland)
    0844000091
    du lundi au vendredi de 09h00 à 17h30

    Doug
  • KlausM55KlausM55 Posts: 4 [New Seeker]
    The number for suisse above provides a desastreous experience, better fire the person behind the line that worked there on jan 7th 2020 in the morning.
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