GPS signal — TomTom Community

GPS signal

Ian5160Ian5160 Posts: 4 [Apprentice Traveler]
My new Rider 550 won't find a GPS signal

Best Answer


  • RoadRiderRoadRider Posts: 728 [Revered Pioneer]
    This is normal inside a most houses.

    Check again outside.
  • Ian5160Ian5160 Posts: 4 [Apprentice Traveler]
    Sorry but I am not stupid. I have spent over an hour on a 40 mile motorbike ride trying to get the thing to work and the symbol; stays grey and the map stays the same only the route box changes the arrival time as the clock is working and it assumes I haven't left yet.
  • Ian5160Ian5160 Posts: 4 [Apprentice Traveler]
    Dear Road rider

    Please accept my apologies, I didn't mean to be rude. I bought this as a 60th birthday present for myself, had it wired in before Christmas and this is the first sunny dry day to go out for a spin and the thing refused to work which is very depressing. I have just done what Doug suggested re the rest and the location symbol now shows blue so hopefully it will work when I try for another ride tomorrow. Thanks for answering my query .

  • DougLapDougLap Posts: 9,103
    edited December 2019
    Hi @Ian5160

    Pleased to hear you may be sorted. The soft reset is a useful thing to do after you do any updates and also do all updates you do one item at a time.

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