Location symbol remains grey as Rider apparently cannot find location

Ian5160 Registered Users Posts: 4
Apprentice Traveler
It identifies a route and shows it on a map but then doesn't move with it as I start to drive. In the route box it shows a symbol of a radio transmitter sending out signals but there is no mention of this in the 'Whats on the screen' section of the 200 page user manual! At over £300 I don't think I should be consulting forums to get a new product to work properly. My Garmin satnavs have worked straight out of there box every time.

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