How to remove of my old email address on 620 wi-fi unit? — TomTom Community

How to remove of my old email address on 620 wi-fi unit?

When I go into My Drive Account Details on my computer it shows my (present) email address. When I go into my TomTom Go 620 wi-fi unit MyDrive it shows my (OLD) email address. How do I get rid of my old email address and get my newer one on my GO 620 wi-fi unit?

Thanks

Answers

  • DougLapDougLap Posts: 4,205 Superuser
    Hi @PPCer

    To change the email address (Tomtom Account) in the GO620 you have to do a factory reset.

    Tap Menu
    Tap Settings
    Tap System
    Tap Format Device

    This will delete all the My Places, My Routes and device settings on the GO620 and return it to how it was Out of the Box. Th Current Maps and the Operating Software on the device will not be changed.

    You will have to Set it Up again with language and Account details etc and at that point you enter the new Address. The device will now sync with the new TT account.

    Doug
  • PPCerPPCer Posts: 3 [New Seeker]
    Doug,
    Thanks, I really appreciate it.
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