Cant update my maps — TomTom Community

Cant update my maps

Andyb1375Andyb1375 Posts: 3 [Apprentice Seeker]
I have a 2016 Renault Kangoo Van with R link live and i wanted to update the Maps. I have managed to update the system to latest software.
I currently have UK and Ireland maps
I went to the R link store and Purchased the Western europe maps and downloaded etc onto my SD through the R link shop and toolbox however the new map doesnt show only the old one 0935

Any help please !! be gentle i am not a computer wiz


  • VikramKVikramK Posts: 12,866 Moderator
    Hi @Andyb1375

    Could there be two maps installed on the card?

    Try this-

    From the Main Menu, tap Change Preferences/ Settings.
    Tap Switch map.
    The map your device is currently using is highlighted.
    Tap on the map that you want to use.

  • Andyb1375Andyb1375 Posts: 3 [Apprentice Seeker]
    Thanks Vikram

    That could well be the case, i will try later today
  • Andyb1375Andyb1375 Posts: 3 [Apprentice Seeker]
    Tried the above, but sadly still only the 1 map available which is the old uk and Ireland map.

    What is confusing is
    In the R link store
    There is 2 SD cards shown, 1 has the UK and Ireland maps plus Western Europe this shows 100%
    The other SD shows UK and Ireland and 17%
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