Battery on TomTom GO live 825
Jonah992
Posts: 3 [Apprentice Traveler]
My tom tom had it several years now. Fully up to date keeps shutting down. I've read somewhere it could be a faulty battery. If so how do no get repaired as it's out of warranty. Regards Jonah
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Superusers
Now then...……..
You can google 'SatNav repair shops in the UK" and see what you can find there.
Also, see the video below for replacing the battery. Mind you, the company is US based but may ship to the UK:
[video]
Do you know where I find the serial number on a tom tom go live 825 please
Superuser
To find the serial number see this video
[video]
Could you please help me with a similar issue ? My GoLive 825 is serial number FBxx.
The battery on my GoLive 825 gives me problems. If my device is connected to power socket at home, I can start device with Drum roll, and it displays first "Battery in charge" then "Battery weak - cannot get traffic information". Device can then locate position, display map around me and stay on for as long as plugged, but immediately shuts down if plugged out of socket.
Now... this battery is actually newly installed, I purchased it in 2017 and somehow didn't use it, then installed it myself, with youtube tutorial this week, 2.5 years later. [The reason for installing it was to troubleshoot yet another issue, where device was constantly freezing and rebooting - thanks to this forum for the guidance :-) ]
The questions are
1) do the symptoms described above indeed suggest a battery problem ?
2) is it normal that an unused replacement battery can become unusable after 2.5 years (and then I just need to buy another one) ?
3) if NO to above and the battery "should" be fine, how can I tell a problem of faulty battery from something else with the device / charging system ?
Many thanks in advance !
Best regards,
JudgeJ
Superusers
@JudgeJ
You Old - New replacement battery may now be duff... Lithium battery's should always be properly maintained, one of the worst things you can do to a Lithium Battery is to store it in a discharged state.....
ATB YFM
I have immediately ordered a new battery and will try again after installing it. I will report afterwards.
Best regards, JudgeJ
After installing the new(est) battery, my GPS can charge up and remains on even unplugged from socket at home or car charger port.
Lesson learned, never store a Lithium battery in discharged state - thanks for your help !
Now that this possible cause is excluded, back to investigating why my Go Live 825 endlessly freezes and reboots...
Best regards, JudgeJ