Does one have to pay for updating maps

Ritzy Registered Users Posts: 9
Apprentice Traveler
I also have a TOMTOM START 25 tried resetting it and doing all the above it wont update and now it wont turn on. I think I may have been scammed , i was talking to a GPS website and they took control of my TomTom and tried to tell me it would cost 69 for 3 year , told them cant afford that and now get nothing << no idea what to do now >> is it true one needs to pay for updating there TomTom 25 gps >> ???