How to connect Nike+ TomTom watch to Sports connect ? — TomTom Community

How to connect Nike+ TomTom watch to Sports connect ?

ryanlingdingryanlingding Posts: 1 [New Seeker]
my watch storage is full so i cant use my gps and i cant remove the storage because the sports app is not working. i have the dock fully pushed in and everything is connected but its not working pls help

Answers

  • tfarabaughtfarabaugh Posts: 16,334
    Superusers
    If you are using a Nike watch cannot use MySports, they are different companies, Nike supported the Nike watches, TT just supplied the GPS. When Nike killed the app the killed the watches, TomTom never supported them so you are out of luck.

    If you are using a TomTom watch (Runner or Spark) are you getting any error messages when you plug the watch in or is it being recognized at all? Does the clock face change to a battery charging icon (which indicates it is getting power so there is a partial connection)? A few things to look at (and I apologize if some are very basic, but it is best to get past the obvious issues first):

    1) Are you plugged directly into the machine and not a hub?
    2) Does the port work, can the computer detect other devices (like flash drives) in that port?
    3) Is the watch firmly snapped into the cradle and the USB plug firmly in the port?
    4) Is the USB port free of any debris or blockages?
    5) Is the Connect software running (is there an icon for it in the notification area)?
    6) Did you install Sports Connect, not MyDrive Connect? It is downloaded from tomtom.com/123
    7) Do you have administrator rights to the computer?
    8) Is a firewall or antivirus running that is blocking the software from connecting to TomTom (try turning them off before docking the watch)?
    9) Does the computer have a good Internet connection (Internet is required to sync)?
    10) Can you try installing it on a different machine to determine if it is an issue with the computer versus the watch?

    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.
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