TOMTOM Go Essential speed cameras

JJscoops
Registered Users Posts: 3 
New Seeker

New Seeker
I have purchased 2 x Go Essentials, both say it has a 6 month Speed Camera trial installed (which I can see in the menu). When I try and purchase the Speed camera subscription, I enter the serial numbers first 2 digits to be told it is not compatible? If it is already installed it must obviously be compatible, how can I extend the subscription when the time arrives?
Thanks
Thanks
0
Answers
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Hi @JJscoops
Could you try placing the order using the below link-
https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/speed-camera-updates/europe/
Please ensure that you are logged in with your TomTom account which is linked to your GO Essential device.
Regards
Vikram0