Swapped iPhone but App isn't linked to my account?
HonestYossarian
Posts: 2 [Apprentice Traveler]
Hi,
I have just upgraded from iPhone 7 to iPhone 11. New iPhone 11 has the TomTom Go app installed but it is not linked to my account. How do I link the app on the iPhone 11 to my account (where I have credit)?
Many thanks, Steve
I have just upgraded from iPhone 7 to iPhone 11. New iPhone 11 has the TomTom Go app installed but it is not linked to my account. How do I link the app on the iPhone 11 to my account (where I have credit)?
Many thanks, Steve
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Best Answer
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VikramK
Posts: 11,938 
Moderator
@HonestYossarian
Hi Steve
Welcome to the community!
In the backend, I still see the app and the subscription linked to your TomTom account.
Have you tried to login into the app under Menu/TomTom services with your tomtom account?
Regards
Vikram5
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Answers
Hi Steve
Welcome to the community!
In the backend, I still see the app and the subscription linked to your TomTom account.
Have you tried to login into the app under Menu/TomTom services with your tomtom account?
Regards
Vikram