start 20 does not start up, and the map is corrupt according MyDrive connect. — TomTom Discussions

start 20 does not start up, and the map is corrupt according MyDrive connect.

jacq01
jacq01 Registered Users Posts: 3
Apprentice Seeker
I was updating the start 20 maps and suddenly the screen went black and after that, the system does not start up. It comes up with the tomtom screen, drum roffle and after that it keeps rebooting but does n ot start up further. I also rebooted the system by holding the on/off button for a long time till i got a dos screen, with the system information, but this also does not help.

Does anyone has a clue how to solve this problem?
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  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    Hi @jacq01

    Welcome to the community!

    Could you try the recovery mode-



    Regards
    Vikram..
  • jacq01
    jacq01 Registered Users Posts: 3
    Apprentice Seeker
    I tried the revovery mode and it went all through it, but after the recovery mode was finished and the tomtom restarted, it came up with the same as it was before the recovery mode. So there is nothing changed. Still the same problem.
  • jacq01
    jacq01 Registered Users Posts: 3
    Apprentice Seeker
    Does anyone has another clue?
  • Griff71
    Griff71 Registered Users Posts: 1
    New Traveler
    thank you very much, these steps have just sorted my 410 rider out :)))
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @Griff71

    You're welcome. Thanks for your feedback. :)
    Glad that everything went well for you.

    Regards.