Where is my order confirmation? — TomTom Community

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Where is my order confirmation?

Peter4751Peter4751 Posts: 1 [New Traveler]
in Travel lounge
I ordered a TT GO Premium X and paid for it, but after hours of waiting I have not received an order confirmation. Order does not show up in my account. Is there a TT customer service person in Netherlands or UK I can talk to about this order?

Comments

  • dhndhn Posts: 33,278 Superusers
    Yep.

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Nederland (Holland)
    020 850 1022
    Maandag t/m vrijdag : 09:00 tot 17:30
  • Tommief1Tommief1 Posts: 3 [New Seeker]
    Same as Peter, I have ordered a sat nav 6 days ago, I have paid for it with cc, but no sign of it and it doesn't appear in my account?
  • VikramKVikramK Posts: 9,012 TomTom Moderator
    Hi @Tommief1

    Did you already contact the customer service to check the order status?

    They are better equipped with tools to check information related to online orders.

    Regards
    Vikram
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