Phone numbers to contact customer support - new


Superuser
Please use the "chat" service instead
Updated 13 July 2019 - Changes in red
Updated 16 Dec 2019 - Changes in green
The official "how to" is here but below are the details :
Argentina
No longer available
Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST
Belgique
027 007 272
du lundi au vendredi de 09h00 à 17h30
België
027007270
Maandag: 09:00 tot 17:30
Dinsdag t/m vrijdag: 09:00 tot 16:30
Brasil
A partir de telefone fixo (grátis) 0800-892-1259
A partir de celular (aplica-se as taxas de sua operadora) 1147002436
De Segunda a Sexta: das 6.00 às 12.30. BRT
Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.
Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 6:00 p.m. EST
Canada (fr)
+1 888 301 0690
lundi-vendredi: 06h00-11h30 EDT
Ceská Republika
Now Chat only
Hodiny pro konverzaci jsou uvedeny dále.
Pondelí - Pátek: 09:00 dop. - 05:30 odp. CEST
Sobota - Nedele: Uzavreno
Aktuální stav je Sobota 13. Cvc 2019 11:16 dop. CEST
Chile
No longer available
China
4006701100
Customer Service Hours: Monday to Friday 09:00-17:00 (holidays will not be served)
Danmark
Now Chat only
Chattimerne er angivet nedenfor.
Mandag - Fredag: 09:00 Formiddag - 05:30 Eftermiddag CEST
Lørdag - Søndag: Lukket
Deutschland
+49 89 143 77 0272
Mo - Fr: 09:00 - 17:30
Eesti (Estonia) [in English only]
8000044381
Monday-Friday: 11:00-19:00
España (Spain)
913496508
Lunes-Viernes: 09:00-17:30
France
01 70 36 35 82
du lundi au vendredi de 09h00 à 17h30
Greece
0080044144676
Monday - Friday: 10:30 - 14:30
India
Email only
Indonesia (uses Australian office)
001611300 135 604
Monday-Friday: 9:00 am to 5:30 pm AEST
Email: [email protected]
Ireland
1890 812 008
Monday-Friday: 09:00 am to 5:00 pm
Italia
0245281004
lunedì-venerdì: ore 09:00-17:30 CET
Japan
Email only
Korea
Email only
Latvija [in English only]
800 034 46
Monday-Friday:11:00-19:00
Lietuva (Lithuania) [in English only]
880 03 08 96
Monday-Friday: 10:00-18:00
Luxembourg
+33 1 7036 3582
lundi-vendredi: 10h00-17h30
Magyarország (Hungary)
0036 177 792 27
hétfo-péntek: 09:00-17:00
Malaysia
1800815318
Monday-Friday: 07:30-14:30
Maroc
Maroc: email seulement
México
Email only
Nederland (Holland)
020 850 1022
Maandag t/m vrijdag : 09:00 tot 17:30
New Zealand
+6499055597
Monday-Friday: 11:00-19:30 NZST
Norge (Norway)
Now Chat only
Du finner en oversikt over chattetider nedenfor.
Mandag - Fredag: 09:00 AM - 05:30 PM CEST
Lørdag - Søndag: Lukket
Det er nå Lørdag, Jul 13, 2019 11:45 AM CEST
Österreich (Austria)
08101 02 557
Montag bis Freitags von 09:00 bis 17:30 Uhr
Polska (Poland)
+48 22 30 62 335
Poniedzialek-Piatek: 9.00- 17.00
Portugal
800780277
De Segunda a Sexta: das 08.00 às 16.30
Russia
Email only
Schweiz (Switzerland)
08440 000 16
Mo: 09:00 - 17:30
Di - Fr: 09:00 - 16:30
Singapore
1800 622 7266
Monday - Friday: 09:00 - 17:30
South Africa
0800 980670
Monday-Friday: 10:00 to 18:30
Suisse (Switzerland)
0844000091
du lundi au vendredi de 09h00 à 17h30
Suomi (Finland)
Now Chat only
Keskustelutunnit on lueteltu alla.
Maanantai - Perjantai: 10:00 AM - 06:30 PM EEST
Lauantai - Sunnuntai: Suljettu
Sverige (Sweden)
Now Chat only
Chattimmarna visas i nedanstående lista.
Måndag - Fredag: 09:00 AM - 05:30 PM CEST
Lördag - Söndag: Stängt
Türkiye
No longer available
Taiwan
0800-601-000
Monday to Friday 09: 00-17: 00
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
United States
877-757-7137
Monday - Friday: 9:30 a.m. to 6:00 p.m. EST
All other countries
+31208501004
Monday-Friday: 9:00 to 17:30 GMT
Information above taken from TomTom's various support sites 13/07/2019
Comments
Superuser
Countries that have change numbers -
Countries with changes hours -
Countries that are chat only-
Countries that are email only-
Countries with no help but the forum -
If anyone has problems with these numbers please send a personal message (PM) to me with the correct information so I can get it changed.
Jax from Belgium
Please help me ...
Superusers
Superusers
According to the support page the German number has changed
Superuser
Done
Superuser
Chat is very busy it is hit or miss if it is available during office hours when you try to select it.
Doug
Unfortunately these numbers are no longer in use
Superuser
Seems TT have pulled out of India
Oh I see
Can anyone join in?
Superuser
You are welcome