New tomtom home — TomTom Community

New tomtom home

When I go to update my device it just gets to loading and no further.

Comments

  • DougLapDougLap Posts: 6,604
    Superuser
    Hi @cornishchrchris

    What is your device and can you provide some more details of the problem

    Doug
  • cornishchrchriscornishchrchris Posts: 4 [Apprentice Seeker]
    Sorry, it's an in car device renault 6 years old. I've just downloaded the latest Home update. When I go to update device it won't load and just gets stuck.
  • cornishchrchriscornishchrchris Posts: 4 [Apprentice Seeker]
    It's when it's checking for updates it just doesn't find them and keeps saying loading.
  • DougLapDougLap Posts: 6,604
    Superuser
    Hi @cornishchrchris

    Do not know anything about the Renault setup but might be an idea to look at the following which is the InCar section of the forum

    https://discussions.tomtom.com/en/categories/built-in-car-navigation

    Type Renault in search and see what comes up.

    It maybe that when @VikramK looks here tomorrow he may be able to gives you some advice.

    Doug
  • joakesjoakes Posts: 3 [Apprentice Traveler]
    edited November 2019
    I also have the same problem. Its a question of TomTom Home's (the latest version) inability to show the search results. The map works perfectly in-car.

    Jerry
  • YamFazManYamFazMan Posts: 18,019
    Superusers
    edited November 2019
    Hi
    @joakes

    I have no experience using the Tomtom built in car systems....
    But this may help with Tomtom Home 2 installation....

    Here are two Options you may want to try...
    See... https://discussions.tomtom.com/en/discussion/comment/1679823/#Comment_1679823

    ATB YFM
  • joakesjoakes Posts: 3 [Apprentice Traveler]
    OK here was the solution.

    I uninstalled everything, then re-installed the TomTom version that was on the card (v2.8, a 32bit version).

    I then did the 2.99.999 etc hack of the application.cfg file and lo and behold .... it works.

    Its a real shame that the 64bit version does not.C'mon TomTom get working on a fix for this.

    Best,
    Jerry
  • YamFazManYamFazMan Posts: 18,019
    Superusers
    Hi
    @joakes

    You're welcome, glad you're sorted :)

    ATB YFM
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