Tomtom support email address? — TomTom Community

Tomtom support email address?

SEPOCOCKSEPOCOCK Posts: 6 [Apprentice Seeker]
What is their address for uk user?

Answers

  • YamFazManYamFazMan Posts: 17,062
    Superusers
    edited November 2019
    Hi
    @SEPOCOCK

    Scroll to the bottom of this page
    From the Support Menu list
    Click 'Contact us'
    Or
    Click Here for a direct link to 'Contact us'....
    https://uk.support.tomtom.com/app/contact/locale/en_GB

    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Drill down through the appropriate links
    You will eventually get to....

    FAQS --- FORUMS ---- EMAIL US---- PHONE US

    OR

    Email Direct Link...
    http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
    After Clicking on the Link
    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Note... You need to be logged into the site for the Email Direct link to work
    Note... If your using Firefox, try a different browser Firefox can be problematic with the Direct Email link
    FireFox appears to be working today :)
    _____________________

    Phone Numbers for Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1

    ATB YFM
  • eddydceddydc Posts: 27 [Outstanding Explorer]
    edited November 2019
    Hi,
    I'm always getting nothing more than
    Contact us
    Which product do you need help with?
    and the rest remains empty.
    It doesn't matter if I choose UK, or Belgium Dutch (my preference). Do you have a direct link for email for Belgium/Dutch please? The question is specific related to that region please?
    Btw when I click on the UK e-mail link, nothing much is happening over there either. It's browser independent.
    Cheers,
    Eddy
    PS. How can I get rid of this annoying hover that pops up on every page on forums/support each time I wish to leave the page?
  • YamFazManYamFazMan Posts: 17,062
    Superusers
    edited November 2019
    Hi
    @eddydc

    The Dutch Email link is working OK here... Using FireFox

    Email Direct Link...
    http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
    After Clicking on the Link
    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Note... You need to be logged into the site for the Email Direct link to work

    Click on Image to enlarge....
    s1llkzdwyyg2.jpg
    ATB YFM
  • eddydceddydc Posts: 27 [Outstanding Explorer]
    edited November 2019
    Not from my side
    vrbuip3ymlre.png
    Tried it with different browser and no blocking addons

    It seems to be the DNS server which is blocking all unnecessary tracking and ad servers. I've temporary change to another DNS server, but I don't see why TT need to secretly track and show ads in a support section.
  • John-JayJohn-Jay Posts: 683 [Revered Pioneer]
    Hi, @eddydc

    I know that this doesn't directly answer your question, but would ringing them be more productive?

    Belgique
    027 007 272
    du lundi au vendredi de 09h00 à 17h30

    België
    027007270
    Maandag: 09:00 tot 17:30
    Dinsdag t/m vrijdag: 09:00 tot 16:30

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