Why oh why — TomTom Community

Why oh why

I am mightily miffed that TomTom decided unilaterally to declare my trusty GO910 obsolete. How can you say it cnnot be upgraded when i have a 20gb hdd available???? My latest Tom Tom home update must have done the trick as my GO will not start correctly anymore, not recognise my AUS map (default) has lost most other world maps that i purchased and so on. This appears to be a sneaky way for TomTom to force users to upgrade....except, I amnot certain that this whole tactic is legal i Australia and as I have a little time on m y hands, I shall refer the matter to the Australian Competition and Consumer Commission as I am certain this contrvenes consumer protection in AUS. By the way, i own 2 other TomTom registered in my name on top of my GO910 but I will not be coerced by TomTom to purchase a replacement for my trust GPS. ACCC here i come.......

Comments

  • YamFazManYamFazMan Posts: 17,121
    Superusers
    edited November 2019
    Hi
    @mikewock

    If your old Maps are still on your PC as a backup ???
    Don't delete them....

    Here are two Options you may want to try....

    Option...(1)
    notboris wrote: »
    Right I have finally cracked it and I am running and able to access version 2.20.2.1257

    I will now explain what I actually did, its easy really, you will kick yourselves. It is not the fix YamFazMan suggested but because of YamFazMan's input it led me to finding the fix, so big thanks for that YamFazMan.

    Right, after my two attempts to fix the problem as outlined in my 6.02pm post. I was at the point where I had installed on my PC TomTom version 2.11.8.600 which if you attempted to run it, it insists you update to version 2.20.2.1257 but just aborts on a loop. Now that installed version 2.11.8.600 was sporting the earlier doctored application.ini file to Version 2.9.99.999 so that alteration to the application.ini file altered nothing.

    The above is just to show you how I got to where I am now.

    HERE IS THE FIX.
    I had my TomTom in its updating cradle connected to the PC.
    I fired up TomTom Home clicked on the "critical update" link and as soon as I saw the file download had finished, I closed the program via "Task Manager"
    I then uninstalled TomTomHome ......so version 2.11.8.600 was no more.
    I opened the download folder and clicked on version 2.20.2.1257

    And thats it, it installed and updated my satnav which is now sporting the latest "mapshares" and the latest "Quick GPfix" version. 1566978324

    Option... (2)
    Maybe worth a try.... This works for me....
    I can install all of the updates that Tomtom allow for my EoL NAV2 Start device....
    Note... Using this option you will be running a modified version 2_9_91_411 that doesn't call for the latest problematic update to be installed
    YamFazMan wrote: »
    Modify Tomtom Home to use older version of tomtom Home... (Mabe usefull for End of Life TomtomDevices with No further map or other updates)

    (1)… Uninstall TomTom Home
    (2)… Download last "good" version 2_9_91_411 from.... http://download.tomtom.com/sweet/application/releases/v2_9_91_411_win.exe

    (3)… Install it without running....
    ie, un-check the 'Run Home' tick box when installation completes

    (4)... Using Windows Explorer, navigate to
    C:\Program Files\TomTom HOME 2\xul (32 bit Windows)
    or
    C:\Program Files (x86)\TomTom HOME 2\xul (64 bit Windows)
    and find application.ini file
    (5)… Edit application.ini file (you might need admin privileges) and modify "Version=2.9.91.411" to "Version=2.99.99.999"
    (6)… Run TomTom Home. It will believe to be running latest version 2.99.99.999 and therefore not pull the update
    ATB YFM
  • mikewockmikewock Posts: 4 [Apprentice Traveler]
    Thank you YamFazMan - I will try the suggested options as I always back up on my PC HDD. I am still miffed and anooyed that Tom Tom have developed the annoyngly looping alleged update to Tom Tom Home. Buggers! Mike
  • tiljestiljes Posts: 249 [Exalted Navigator]
    @mikewock You should also update your GPS firmware to at least GSW3.2.5 (you should be running GSW3.2.4 currently).
  • mikewockmikewock Posts: 4 [Apprentice Traveler]
    Hello Tiljes, thanks for your advice. I am afraid my TomTom now doesnt even get recognised by my PC and has difficulty starting. I am slowly preparing myself to consign it to the TomTom graveyard. I have 2 other devices from the same manufacturer but I will be damned if i EVER buy another TT again. If anyone needs a wall charger and car charger for a Go910, please let me know in the next few days.
    Cheers, Mike
  • tiljestiljes Posts: 249 [Exalted Navigator]
    @mikewock
    That sounds weird. All TTs I have come across are actually quite sturdy. Me myself am still using my 15 year old Go700.
    What do you mean "not recognized"? Can't access it, or TTHome fails to recognize it?
    Before you toss it away, I'd love to safe it from the graveyard and put it to good use!
  • mikewockmikewock Posts: 4 [Apprentice Traveler]
    edited November 2019
    Hi Tiljes....it doesnt even start any longer....you are welcome to have whatever you want....email me [email protected] am in Oz....Cheers, Mike


    Mod edit: Please don't post private or personal information on a public forum. Thanks!
Sign In or Register to comment.

Who's Online in this Category0