Voice instructions have stopped working — TomTom Community

Voice instructions have stopped working

I have had the VIA 1625TM for about a month. Yesterday the voice instructions stopped working. The device still announces the estimated time of arrival but the turn by turn instructions no longer function. The settings in VOICES under instruction settings still show they are turned ON for the "Read arrival time out loud" and "Read early instructions out loud"

Any suggestions how to fix this problem?

Answers

  • YamFazManYamFazMan Posts: 17,016 Superusers
    edited November 2019
    Hi
    @TopDeadCenter

    Check....
    Tap 4Dot (.... Menu)
    On the latest NAV4 or NAV5 (Wi-Fi) Devices its really easy to have fat finger syndrome and tap one of the sound Icons when swiping through the menus
    k7oo7wrpfvzs.jpg
    Also... Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    ATB YFM
  • brian_doolan_4brian_doolan_4 Posts: 1 [New Seeker]
    Can I add pocketgpsworld speed cams and oggs to my Start 60
  • YamFazManYamFazMan Posts: 17,016 Superusers
    edited November 2019
    Hi
    @brian_doolan_4
    I suppose the realistic answer is NO...
    Yes... You can add the .Ov2 file, you could display the speedcam locations using one of the 5 limited POI Icon shapes, but you would NOT get an advanced Spoken warning or a Warning sound

    For general improvement using the Tomtom Speed Cam Database over the default settings

    Always use a Computer voice...
    Serena or Malcolm in the UK
    Also....
    From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
    Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
    Speed Cameras & Hazards... Set to ON
    The next 10 Setting ALL set to Always
    The next 4 Settings ALL set to ON
    The device will now say....
    'Fixed Camera'
    'Mobile Hot Spot'
    'Red-light Camera'
    'Accident Black-spots
    ‘Spoken Traffic delays’


    Speed Cams
    If you keep a check on the Traffic-bar... The device gives you a visual Warning of the next Fixed or Mobile Speed Camera many miles before you reach the camera
    Even more info if in the 'Setting menus' you setup a Wide Traffic/Route Bar
    93197384-69ec-4f9d-b7ae-f68a6f82ffae.jpg
    ATB YFM

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