Rider 550 2019 not showing speed cameras or danger zones
Redded
Registered Users Posts: 9 
Apprentice Seeker
Apprentice Seeker
My Satnav is not showing any cameras in the UK or danger zones in France at all. It has just cost me 45€ for missing one when I was over the speed limit. Am I missing something here? Am i going to have to buy a smart phone in order for my Tomtom to do what my Garmin does natively? I read somewhere that traffic needs a phone to function. If it's the same for cameras, then I have bought the wrong device 
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Best Answers
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Hi Redded
You will need the device to be connected to a smartphone so it connected to TomTom Services. RIDER 550 will require a data connection.
See the steps here: https://uk.support.tomtom.com/app/answers/detail/a_id/23302
Speed Cameras can be updated on the device using a WiFi internet but they also get updated when you travel on a planned route over the air(when the device is connected to a WiFi internet connection)
Regards
Vikram5 -
Hi
@Redded
Recently I switched to a iPhone 5s... But in the past (See below) I also used a Win10 Nokia 625 Widows Phone (No Tomtom App)
Windows 10 Phone (No Tomtom MyDrive App)
I also use a Nokia 625 Widows Phone NO MyDrive App available for Windows Phone... Just a straight simple Bluetooth connection.... The Bluetooth connection is very reliable
The device disconnects when leaving the vehicle and automaticity reconnects on return
Setting --> Bluetooth
On the latest NAV5 (Wi-Fi Devices) When you are setting up your Bluetooth... Turn off your Wi-Fi or go out of range of you Wi-Fi (The Wi-Fi will take priority over your Bluetooth traffic connection)
Turning off Wi-Fi... Tap 4Dot (.... Menu) --> Setting --> Wi-Fi... Tap on your Wi-Fi's Name (Screen top left)
Tap Modify --> Forget
Follow on-screen instructions to finish
___________________________
___________________________
After you have used the above method to pair your Phone....
Tap 4Dot (.... Menu) --> Setting --> Bluetooth
Tap on the required Phone Name....
Select the options as required....
ATB YFM6
Moderator
Answers
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Hi Redded
You will need the device to be connected to a smartphone so it connected to TomTom Services. RIDER 550 will require a data connection.
See the steps here: https://uk.support.tomtom.com/app/answers/detail/a_id/23302
Speed Cameras can be updated on the device using a WiFi internet but they also get updated when you travel on a planned route over the air(when the device is connected to a WiFi internet connection)
Regards
Vikram5 -
Thank you for your reply.
TomTom keep quite about that in the publicity for the device. This is ridiculous and explains why TomTom is cheaper than Garmin, which provides all this without connecting to wifi. As I don't have a compatible phone with data, I have a SatNav with no speed cameras. Most disappointed in this device.0 -
Hi
@Redded
Recently I switched to a iPhone 5s... But in the past (See below) I also used a Win10 Nokia 625 Widows Phone (No Tomtom App)
Windows 10 Phone (No Tomtom MyDrive App)
I also use a Nokia 625 Widows Phone NO MyDrive App available for Windows Phone... Just a straight simple Bluetooth connection.... The Bluetooth connection is very reliable
The device disconnects when leaving the vehicle and automaticity reconnects on return
Setting --> Bluetooth
On the latest NAV5 (Wi-Fi Devices) When you are setting up your Bluetooth... Turn off your Wi-Fi or go out of range of you Wi-Fi (The Wi-Fi will take priority over your Bluetooth traffic connection)
Turning off Wi-Fi... Tap 4Dot (.... Menu) --> Setting --> Wi-Fi... Tap on your Wi-Fi's Name (Screen top left)
Tap Modify --> Forget
Follow on-screen instructions to finish
___________________________
___________________________
After you have used the above method to pair your Phone....
Tap 4Dot (.... Menu) --> Setting --> Bluetooth
Tap on the required Phone Name....
Select the options as required....
ATB YFM6 -
Yippee!! Thanks YamFazMan. It's well hidden, but thanks to you, I've got it.
That'll save my battery a bit. I'd rather they put the seed cameras in the map as POI, like Garmin, but this will work better than WiFi for a longer trip. I'll test it tomorrow on a 9H trip. Will the battery last???
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Hi
@Redded
You're welcome, glad you're sorted
For a general improvement using the Tomtom Speed Cam Database over the default settings
Always use a Computer voice...
Serena or Malcolm here in the UK
Also....
From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
Speed Cameras & Hazards... Set to ON
The next 10 Setting ALL set to Always
The next 4 Settings ALL set to ON
Now after the normal Warning double 'Ding'
The device will now 'Say' the name of the Warning ....
'Fixed Camera'
'Mobile Hot Spot'
'Red-light Camera'
'Accident Black-spots
‘Spoken Traffic delays’
Speed Cams
If you keep a check on the Traffic-bar... The device gives you a visual Warning of the next Fixed or Mobile Speed Camera many miles before you reach the camera
ATB YFM0 -
I'm connected to BT, but Data for traffic services : Unable to connect
Gone back to WiFi and it works. Sooooo frustrating!
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Hi
@Redded
On the latest NAV5 (Wi-Fi Devices) When you are setting up your Bluetooth... Turn off your Wi-Fi on the device or go out of range of your Wi-Fi (The Wi-Fi will take priority over your Bluetooth traffic connection)
Turning off Wi-Fi... Tap 4Dot (.... Menu) --> Setting --> Wi-Fi... Tap on your Wi-Fi's Name (Screen top left)
Tap Modify --> Forget
Follow on-screen instructions to finish
Turn-off/Forget WI-Fi on the Rider 550... Only turn Wi-fi on to up date the device
The Wi-Fi will take priority over your Bluetooth traffic connection
ATB YFM
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I did turn off wifi. But as BT won't give me data through the hotspot, I've put it back to wifi.0
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Hi
@Redded
Nokia 625 Widows 10 Phone
(1)... Bluetooth... Paired my Nokia 625 & Rider 550 = Connected
(2)... Mobile + SIM = ON
(3)... Internet sharing Bluetooth = ON....
Rider 550....
Wi-Fi = Turn-Off
Turning off Wi-Fi... Tap 4Dot (.... Menu) --> Setting --> Wi-Fi... Tap on your Wi-Fi's Name (Screen top left)
Tap Modify --> Forget
Follow on-screen instructions to finish....
Rider 550 Bluetooth Menu showing Nokia 625 & Rider 550 connected
ATB YFM1 -
I give up with this thing. Now as I get to the connect BT to a phone, the Rider reboots/goes back to the maps page. It does both randomly. I have even reset the device. I'll try again next week. I have to get up early tomorrow for a long ride. It'll just have to stay on WiFi until the battery dies on my phone for this trip.
Thanks for all your help and patience. I now know what I have to do.0 -
hi my tomtom 510 go is not shwing speeds cameras i have checked the settings and all is turned on so is there a issue with speed cameras or it it my device please advise thank you0
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Hi @aleeza06
I see that on your device, only 'Andorra' speed camera's are installed that too old one's. Can you connect your device to MyDrive and update the latest safety camera's for the countries you want? Once you install these, give it a test run and check.
Regards, lampard
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hi lampard thanks this is now fixed dont know why my speed cameras were uninstalled it was a easy fix many thanks once again1
