Runner 3 Will not Sync Activity — TomTom Community

Runner 3 Will not Sync Activity

humerosshumeross Posts: 2 [Apprentice Seeker]
This is now beyond a joke. I have totally lost my patience with this watch and i have tried everything to make it work but it still will not sync my activity.

Things i have tried.

disconnecting watch from phone.
forgetting device from bluetooth
uninstalling app and re installing
adding watch as new device.
factory reset watch

nothing works with any consistency. im lucky if i get an activity to sync after 100 attempts.

so after i factory reset my watch it set it back to version 1.3.255 and will not let me update it.

Why?

and even with the reset the device still wont sync.

I really hope someone can help because even trying to get in contact with a customer service adviser via the webpage is impossible

Answers

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