Very low sound in app
DaveAntro
Registered Users Posts: 2 
Apprentice Seeker
Apprentice Seeker
Recently all sounds in the Tom Tom go application have been very quiet. To the extent I cannt hear them in the car. I have checked all sound options in the app and cannt find any thing wrong. Sounds from other apps on my iPhone all produce sounds at a normal volume. I have also uninstalled the app and reinstalled it but this did not help.
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Hi @DaveAntro
In Settings/Voices have you got voice volume set to max sound level of the music level set on your phone and radio?
Doug0 -
Hi Doug, it’s set to 100%. When I play music through my phones speakers that comes out pretty loud. When I move the slider for the volume under settings/voices I can just hear the sound that you normally get, it’s just very quiet0
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Please use the physical volume buttons during a voice instruction to increase the volume. I'm not sure why the volume slider in the app sometimes isn't working. The same happened to me and I reported it.2
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Hi DaveAntro
I have the same problem as you.
There is on an iPhone X that I have the problem.
Everything in the app is set to 100% volume.
I think it has come after the update to iOS 13.
But also quite low sound.0 -
I had the same problem too using my iPhone recently. It is not connected to my car via bluetooth, I just like to have it playing sounds such as directions, warnings etc. though the phone speaker.
When it started to work very quietly, despite what the iPhone volume or TomTom volume was set to, I discovered that there is another volume setting I had to adjust - the Siri Volume.
So I activated Siri and whilst she was actuallyspeaking (very quietly) I turned up the volume using the phone buttons. Now everything, including the TomTom Go instructions are back to normal.
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The comment on changing the siri volume worked and solved the problem. Thanks1
