Battery icon appears but is connected to power source then shuts down — TomTom Community

Battery icon appears but is connected to power source then shuts down

How can I overcome this problem

Answers

  • YamFazManYamFazMan Posts: 17,456
    Superusers
    edited October 2019
    Hi
    @1_atqld

    What do you mean by power source ???

    Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power
    Try using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adaptor and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    ATB YFM
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