Cant use Map on this device — TomTom Community

Cant use Map on this device

mattcramattcra Posts: 2 [Apprentice Traveler]
edited September 2019 in Built in car navigation

I've got a 2013 Renault Scenic. It looks like the SD card for the sat nav has become corrupted. My Satnav goes into a reboot loop. When I plug the SD card into my computer I'm unable to access the card.

I got another SD card and restored my backup. Now when I plug the SD card back into the Satnav I receive the message that the United Kingdom and Ireland maps can not be used on this device.

I've tried performing a restore twice using the TomTom Home and manually copying the contents to the SD card, with no luck

Does anyone have any ideas on how I can fix this, please?

Kind regards


Best Answer


  • mattcramattcra Posts: 2 [Apprentice Traveler]
    Hello Vikram,

    That worked a treat I now have my Sat Nav back. Thank you for your support.

    Kind regards

  • CanlumCanlum Posts: 5 [Novice Seeker]
    Hello @VikramK

    Please help. I just bought a Renault Scenic as well, and I have the same problem, UK and Ireland, this map can't be used on this device. Is it possible to activate a map for me as well? Thanks in advance.
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