Problem with map on Clio carminat
Bodsclio2012
Registered Users Posts: 3 
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New Seeker
Hi I've just noticed that the tomtom is not working on my wife's new to her Clio 2012 . It's says a problem with the map cannot be used on this device . It's never been updated since 2012 . Is it too late to make it work without purchasing a new map ? I can see the date on the software on the sd card on my computer and its obvious that it's the original map from 2011 !! We have just got the car but Ines the elderly lady that owned it (she never switched the radio on ) . Any help would be appreciated.
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Best Answer
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Hi @Bodsclio2012
Welcome to the community!
Is that device also linked to your account?
If yes, then I have reactivated the map in the backend. Just remove the existing map first using TomTom HOME and then download a fresh version that gets offered for download.
Regards
Vikram5
ModeratorAnswers
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Hi @Bodsclio2012
Possibly @VikramK or @lampard may be able to help ou on Monday. Look back here then.
Doug1 -
Hi @Bodsclio2012
Welcome to the community!
Is that device also linked to your account?
If yes, then I have reactivated the map in the backend. Just remove the existing map first using TomTom HOME and then download a fresh version that gets offered for download.
Regards
Vikram5 -
Hi there thanks for that I’ll have a look . Will this be free or do I need to pay to reinstall the map .im not bothered about it being the latest map as they haven’t built roads around here this century 😝0
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Just loaded new maps and all works fine . Thankyou very much for your advice.1
