Server busy while updating the device — TomTom Community

Server busy while updating the device

Hello for four days there is no way to update anything, you have news of any incident. Thank you

Mod edit: Translated from Google

Answers

  • lampardlampard Posts: 4,748 Moderator
    Hi @anpeay58

    Welcome to the Community! I've now made some changes to your device, please try again and check for the updates in MyDrive Connect by following the steps below?
    • If your navigation device is connected to the computer, disconnect it.
    • Right-click the MyDrive Connect icon in the Windows notification area or Apple menu bar and then select Cogwheel > Settings.
    • Select the tab Downloads.
    • Click Empty download folder.
    • Click Save settings.
    • Enable the option 'Download updates on my computer'
    • Restart MyDrive Connect to check for the updates. Click the MyDrive Connect icon in the Windows notification area or Apple menu bar and then click Quit> Start MyDrive Connect.
    Please note: Whenever more than 1 updates are offered by MyDrive, then please update these 1 at a time, not altogether. Even if the download or installation appears to stop or freeze, keep it connected for 4 hours, then check if the download has been completed.Best order to update 1 by 1: (if offered)
    • QuickGPSfix / Navcore (if these updates are offered, they cannot be de-selected)
    • Map
    • Speed Cameras
    • Voices
    Hope this helps!

    Regards, lampard
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