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I have a Start 42 ,have tried to find route from Plymouth to Castle Drogo Exeter. Device does not recognise place with or without Postcode. This is not the first time not able to find Historic house.
Try... Tap 4Dot (.... Menu) --> Drive to --> Point of Interest --> In a Town or City
Enter Drew... or as much for Drewsteignton (Exeter) to appear at the top of the left-hand list
Tap the offered Drewsteignton (Exeter)
The menu changes
Enter Cast.... or as much for Castle Drogo to appear at the top of the left-hand list
Tap the offered... Castle Drogo
Tap the Drive Icon
OR
Try... Tap 4Dot (.... Menu) --> Drive to --> Point of Interest --> In a Town or City
Enter Exet... or as much for Exeter to appear at the top of the left-hand list
Tap the offered Exeter
Enter Tour... or as much for Tourist Attraction to appear at the top of the left-hand list
Tap the offered Tourist Attraction
The cursor will change colour... Continue typing Castle Drogo
Tap the offered... Castle Drogo
Tap the Drive Icon
OR
Try... Tap 4Dot (.... Menu) --> Drive to --> Point of Interest --> In a Town or City
Enter the Postcode... EX66PB... The device finds and offers Stone lane at the top of the left-hand list
Tap the offered Stone Lane
Enter Tour... or as much for Tourist Attraction to appear at the top of the left-hand list
Tap the offered Tourist Attraction
The cursor will change colour... Continue typing Castle Drogo
Tap the offered... Castle Drogo
Tap the Drive Icon
If you're a regular visitor to National Trust sites it probably best to install the National Trust POI .Ov2 File
Get it Here... https://www.poigraves.uk/pages/pagent.php
__________________________
Installing 3rd party POI Categories... You use the MyDrive Web Route planner
Here... https://mydrive.tomtom.com
See Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive
Displaying Personal POIs on the Driving View/Map Be aware... You can't install the POI associated .BMP files
You can only use the 5 Tomtom supplied generic Icons....
But you can use one icon for for more than one POI category i.e... place all your fuel categories under one Icon, then if you tap on a nearby 'say' Fuel Icon a Quick menu opens --> Tap the 3Dot Icon for more options & more Information
Setup... After installing your Personal or 3rd party POIs....Tap 4Dot (....Menu) --> Settings --> Appearance --> Show POI lists on the Map
It says a restart is required, but I've never found it to be necessary
After choosing the Generic Icon.. Tap the coloured (^) Icon screen top right... Pinch zoom the Map, the Generic POI Icons all appear live and working
Note... The Generic POI Icons disappear when the Map is highly zoomed out (I guess so you can scroll around a clear Map to find your location)
The Icon reappear as you zoom back in again
Here the Yellow Pentagon Icons --> National Trust Searching an installed 3rd party POI Category....
The search engine is excellent you usually only need to type around three characters of the POI name for a hit...
For example... I have loaded the 3rd party POI's for the National Trust... To show the POI's for "National Trust" on the map, work your way down to option (2)
From the main screen
Tap (....)4Dot Icon (Screen Bottom left)
Swipe left or Tap the mid/right edge of the screen to go to and tap the MyPlaces Icon
Scroll down and select the required POI Category For example "National Trust"
You now have three options
The Main search area turns blue and "National Trust" is offered with a flashing cursor
Continue typing the name of the required "National Trust" site, Type Dud (Or as much of the word that's required for Dudmaston Hall appear at the top of the National trust list)
Tap on the offered Dudmaston Hall and select the Drive Icon
You also have two further options.....
After the initial "National Trust" POI selection
There's a dual Icon (screen bottom right) with Three Lines and Two circles
(1)..... Tap the three Lines Icon (bottom right screen) and a list will appear of the "National Trust" sites in distance order
(2)...... Tap the Two circle Icon for the "National Trust" sites POI's to appear on the screen (Pinch zoom for detail) (Note..... On the Start range its easier to tap the plus and minus buttons to zoom the map screen)
as far as I'm aware it will show the nearest 60ish POI's around your location
There is also a Keyboard Icon (screen bottom right) to return to the search window from the options (1) and (2)
An example of the generic Icons on the search screen, the Icons are dynamic so the closer you zoom more icons appear
Answers
Welcome to the community!
I see that you don't have the latest map installed on your START 42, could you connect it to MyDrive Connect and check for map updates?
On the START models its advised to use the Step-By- Step search, see the user manual for more info....
Regards
Vikram
Superusers
@ekmover4
Try... Tap 4Dot (.... Menu) --> Drive to --> Point of Interest --> In a Town or City
Enter Drew... or as much for Drewsteignton (Exeter) to appear at the top of the left-hand list
Tap the offered Drewsteignton (Exeter)
The menu changes
Enter Cast.... or as much for Castle Drogo to appear at the top of the left-hand list
Tap the offered... Castle Drogo
Tap the Drive Icon
OR
Try... Tap 4Dot (.... Menu) --> Drive to --> Point of Interest --> In a Town or City
Enter Exet... or as much for Exeter to appear at the top of the left-hand list
Tap the offered Exeter
Enter Tour... or as much for Tourist Attraction to appear at the top of the left-hand list
Tap the offered Tourist Attraction
The cursor will change colour... Continue typing Castle Drogo
Tap the offered... Castle Drogo
Tap the Drive Icon
OR
Try... Tap 4Dot (.... Menu) --> Drive to --> Point of Interest --> In a Town or City
Enter the Postcode... EX66PB... The device finds and offers Stone lane at the top of the left-hand list
Tap the offered Stone Lane
Enter Tour... or as much for Tourist Attraction to appear at the top of the left-hand list
Tap the offered Tourist Attraction
The cursor will change colour... Continue typing Castle Drogo
Tap the offered... Castle Drogo
Tap the Drive Icon
Start 42 User Guide....
Here... http://download.tomtom.com/open/manuals/start_42_52_62/index.htm
List of Built-in POI type icons starts at page 28 i.e... Tourist Attraction
___________________________
If you're a regular visitor to National Trust sites it probably best to install the National Trust POI .Ov2 File
Get it Here... https://www.poigraves.uk/pages/pagent.php
__________________________
Installing 3rd party POI Categories... You use the MyDrive Web Route planner
Here... https://mydrive.tomtom.com
See Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive
Displaying Personal POIs on the Driving View/Map
Be aware... You can't install the POI associated .BMP files
You can only use the 5 Tomtom supplied generic Icons....
But you can use one icon for for more than one POI category i.e... place all your fuel categories under one Icon, then if you tap on a nearby 'say' Fuel Icon a Quick menu opens --> Tap the 3Dot Icon for more options & more Information
Setup... After installing your Personal or 3rd party POIs....Tap 4Dot (....Menu) --> Settings --> Appearance --> Show POI lists on the Map
It says a restart is required, but I've never found it to be necessary
After choosing the Generic Icon.. Tap the coloured (^) Icon screen top right... Pinch zoom the Map, the Generic POI Icons all appear live and working
Note... The Generic POI Icons disappear when the Map is highly zoomed out (I guess so you can scroll around a clear Map to find your location)
The Icon reappear as you zoom back in again
Here the Yellow Pentagon Icons --> National Trust
Searching an installed 3rd party POI Category....
The search engine is excellent you usually only need to type around three characters of the POI name for a hit...
For example... I have loaded the 3rd party POI's for the National Trust... To show the POI's for "National Trust" on the map, work your way down to option (2)
From the main screen
Tap (....)4Dot Icon (Screen Bottom left)
Swipe left or Tap the mid/right edge of the screen to go to and tap the MyPlaces Icon
Scroll down and select the required POI Category For example "National Trust"
You now have three options
The Main search area turns blue and "National Trust" is offered with a flashing cursor
Continue typing the name of the required "National Trust" site, Type Dud (Or as much of the word that's required for Dudmaston Hall appear at the top of the National trust list)
Tap on the offered Dudmaston Hall and select the Drive Icon
You also have two further options.....
After the initial "National Trust" POI selection
There's a dual Icon (screen bottom right) with Three Lines and Two circles
(1)..... Tap the three Lines Icon (bottom right screen) and a list will appear of the "National Trust" sites in distance order
(2)...... Tap the Two circle Icon for the "National Trust" sites POI's to appear on the screen (Pinch zoom for detail) (Note..... On the Start range its easier to tap the plus and minus buttons to zoom the map screen)
as far as I'm aware it will show the nearest 60ish POI's around your location
There is also a Keyboard Icon (screen bottom right) to return to the search window from the options (1) and (2)
An example of the generic Icons on the search screen, the Icons are dynamic so the closer you zoom more icons appear
ATB YFM