Does anyone have a good Tom Tom email address
OldRAFGuy
Posts: 6 [Apprentice Traveler]
Hi does anyone have a good email address for TomTom support as I have been going around in circles this morning.
I recently purchased a new device and paid for fast delivery. I have just been informed by the carriers, UPS that they have misdirected my device.
This means that I have paid for a service I have not recieved. UPS have admitted the error is their responsibility but state that it is up to Tom Tom to apply the refund..
I would like clarification and completion
The failure is not Tom Toms doing but UPS's and their inability to manage goods has caused me some aggravation.
I would just like to talk to 9a person to resolve the issue
I recently purchased a new device and paid for fast delivery. I have just been informed by the carriers, UPS that they have misdirected my device.
This means that I have paid for a service I have not recieved. UPS have admitted the error is their responsibility but state that it is up to Tom Tom to apply the refund..
I would like clarification and completion
The failure is not Tom Toms doing but UPS's and their inability to manage goods has caused me some aggravation.
I would just like to talk to 9a person to resolve the issue
0
Best Answer
-
DougLap
Posts: 7,171 
SuperuserHi @OldRAFGuy
Based on your name iI assume you are UK
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Don't answer any questions and wait for an agent to come on.
Doug7
Answers
Superuser
Based on your name iI assume you are UK
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Don't answer any questions and wait for an agent to come on.
Doug