Answers

• flash477948 Posts: 5 [Master Traveler]

  June 2019

  Check the main volume - the volume in the app now only sets the voice as a percentage of the main volume (previously the app volume would adjust the main volume, and the percentage setting was under settings)

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• rnyholm Posts: 7 [Master Traveler]

  June 2019

  Thank you for your answer. I don't understand where this volume sets can be changed. I tried to take away the contact to CarPlay. I did not get the sound when TomTom Navigation app was working alone.

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• DougLap Posts: 3,931 Superuser

  June 2019 Accepted Answer

  Hi @rnyholm
  
  When you Tap menu is the Speaker icon bottom left crossed through if so tap to turn on. Is the sound bar well to the right and has the Voice Icon bottom right got a line through it if so Tap to turn on.
  
  In Settings/Voices Is Voice volume well to the right and is Astrid a computer voice. Have you selected Read Aloud early instruction etc below the Voice selected.
  
  In Settings/ Sounds and Warnings under Warning Type have you selected. Read aloud warnings, What have you selected under Speed cameras Warnings and Safety warnings.
  
  Doug

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• rnyholm Posts: 7 [Master Traveler]

  June 2019

  Thank you. It was the voice icon that had a line through.

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• hooner Posts: 1 [New Seeker]

  September 2019 edited September 2019

  Voice instructions don't work. The route map works. voice icon is ok

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• DougLap Posts: 3,931 Superuser

  September 2019 edited September 2019

  Hi @hooner
  
  When you Tap menu is the Speaker icon where the Menu icon crossed through. If so Tap it.
  
  In Settings/Voices is the volume fully to the right which mens you want I to be 100% of your music volume.
  
  I did on one occasion have no speaking but it corrected itself when I turned the phone completely Off/On.
  
  Doug

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