Israel is not listed as a country in the billing page options - cant not buy map
YE
Registered Users Posts: 4 
Neophyte Traveler
Neophyte Traveler
hi all,
i have the via 620/start 60. trying to buy the Europe map. but as Israel in not listed as one of the countries in your billing scroll-down menu - can not proceed.
ad tried the Ireland web-shop - does not work. also please do not tell me to use a fake address from Ireland, as it will not match the credit card info and will not be approved. and i have spent some time with the on-line chat support on Thursday on this issue - not working.
this in one of the worst-ever experience i have ever encountered on-line. i can see i am not the only one having this problem world-wide. why is it something so complicated that every remote and obscure on-line shop can do - but you can not???
i would like to receive a REAL solution, a simple one - and not some work-around that require me to start opening new accounts. this can not be an acceptable official answer.
thanks in advance.
i have the via 620/start 60. trying to buy the Europe map. but as Israel in not listed as one of the countries in your billing scroll-down menu - can not proceed.
ad tried the Ireland web-shop - does not work. also please do not tell me to use a fake address from Ireland, as it will not match the credit card info and will not be approved. and i have spent some time with the on-line chat support on Thursday on this issue - not working.
this in one of the worst-ever experience i have ever encountered on-line. i can see i am not the only one having this problem world-wide. why is it something so complicated that every remote and obscure on-line shop can do - but you can not???
i would like to receive a REAL solution, a simple one - and not some work-around that require me to start opening new accounts. this can not be an acceptable official answer.
thanks in advance.
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Answers
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For a fake address-http://www.upu.int/fileadmin/documentsFiles/activities/addressingUnit/irlEn.pdf
REAL solution is still ordering it on ireland or creating a fake account to order the service. Never had problems related to the address on the credit card, strange.1 -
thanks.
might try that - but still waiting for an official answer. this is a work-around that Tomtom is forcing me to do - for no apparent reason.0 -
web shop's are not available for many countries for most companies. Most times web shops are also associated to shipping and other details which are not available for many countries. For the same reason you wont find web shops setup specifically for a particular country. But for downloadable product such as software it doesnt matter. You can buy downloadable product using any other site such as uk or ireland or germany and the downloadable product will be available for you in your registered account.5
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sorry - but this is one of the more absurds answers i have read in a long time...
you can basically buy almost any type of SW on-line, from anywhere in the globe. just not for TomTom.
sending me to the Ireland web-shop, after it is clear - from other clients as well - that this does not works - well, thats not an acceptable answer.
my money was good enough to sell me the unit - without disclosing in advance that i will have a limited use and access to maps. if thats "business as usual" here - well...0
