Voice guidance on VIA 1500 disappeared

pepper17
pepper17 Registered Users Posts: 1
New Seeker
After the last update through MyDrive Connect, the voice guidance on my satnav disappeared. It used to work perfectly and now it no longer works. I even tried to test different voices but none of them worked. Not a single voice can be heard from any of the options. I made sure that the voice guidance is turned on, the volume is even on maximum. I used to have the warning sounds for speed limits, cameras, etc. They all stopped working. Help please?

Answers

  • YamFazMan
    YamFazMan Posts: 21,140
     Superuser
    edited September 2019
    Hi
    @pepper17

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    ATB YFM