Bandit action camera does not start

mvanhoof7
mvanhoof7 Registered Users Posts: 1
Apprentice Seeker
edited January 25 in TomTom Sports
I have had a new camera for a while, but had not used it yet. Yesterday I charged and started it up for the first time, but unfortunately I can't get it moving. I just got a picture where I could change the language. I fully charged it, the battery now shows four green lights, so that it is fully charged. But unfortunately I don't get any movement in it anymore. How do I solve this ????
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Comments

  • lampard
    lampard Administrators Posts: 6,008
    Moderator
    edited September 2019
    Hi @mvanhoof7

    Sorry for my late reply! Are you using the latest software version on your Bandit Camera? This can be downloaded by using the Bandit App/ Studio software. Since the screen on camera in not responsive, please use the desktop studio software to update, see here: Updating your camera software

    Regards, lampard

  • wellyftw
    wellyftw Registered Users Posts: 2
    New Traveler
    lampard wrote: »
    Hi @mvanhoof7

    Sorry for my late reply! Are you using the latest software version on your Bandit Camera? This can be downloaded by using the Bandit App/ Studio software. Since the screen on camera in not responsive, please use the desktop studio software to update, see here: Updating your camera software

    Regards, lampard

    How about getting the issue with the Bandit not connecting to Android phones unless mobile data is turned off? Can you let us know if that fix is in the works? Thank you!
  • tfarabaugh
    tfarabaugh Posts: 16,952
     Superuser
    wellyftw wrote: »
    lampard wrote: »
    Hi @mvanhoof7

    Sorry for my late reply! Are you using the latest software version on your Bandit Camera? This can be downloaded by using the Bandit App/ Studio software. Since the screen on camera in not responsive, please use the desktop studio software to update, see here: Updating your camera software

    Regards, lampard

    How about getting the issue with the Bandit not connecting to Android phones unless mobile data is turned off? Can you let us know if that fix is in the works? Thank you!

    There are no fixes coming, The Bandit was discontinued years ago and TT Sports went out of business altogether almost two years ago, ceasing all production and development. They are dead products.