Why does it take forever to download map — TomTom Community

Why does it take forever to download map

williams7awilliams7a Posts: 2 [New Seeker]
Have tried to update map. After 7 hours was told download was not successful. Display during download is erratic, percentage installed goes down and time left jumps to some random number. Is there a way to see if the download is actually taking place? I am using ethernet connection with download speed approx 9 Mbps

Answers

  • williams7awilliams7a Posts: 2 [New Seeker]
    I am told my user name is already taken. Have tried to change it but am not allowed
  • VikramKVikramK Posts: 11,166 Moderator
    Hi @williams7a

    Welcome to the community!

    The logs show that you already have the latest map v10.35 on your device.

    With regards to the change of your user name, let me know which one would you prefer, provided there are no duplicates I can get it changed.

    Regards
    Vikram
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