Server issues — TomTom Community

Server issues

DavidTaboneDavidTabone Posts: 1 [Apprentice Seeker]
Are there any server issues at the moment. Just updated maps and then cannt access mydrive connect anymore

Answers

  • fergussionfergussion Posts: 76 [Supreme Navigator]
    - Log out of mydrive connect
    - use revo uninstaller to remove mydrive
    - download a new version from their website
  • YamFazManYamFazMan Posts: 17,686
    Superusers
    edited September 2019
    Hi
    @DavidTabone

    On the rare occasions I have a problem with myDrive Connect
    I Delete MyDrive Connect using the free version of Revo Uninstaller
    If you're using a Windows PC... Delete MyDrive Connect using the free version of Revo Uninstaller
    If you're using a Mac... Surely there must be a Deep Clean Un-installer Program available for a Mac ???
    Download & install the free version of Revo Uninstaller
    Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
    Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind
    Video using the Revo Uninstaller
    The Free & Pro Versions use the same process....

    (1)... Uninstall MyDrive Connect Using the Revo Uninstaller
    (2)... Clear your browsers cache (Optional, but I find it helps)
    (3)... Restart your PC (Not Turn Off & Turn On again)
    Reinstall MyDrive Connnect (Important... Without your device connected)
    Connect & Turn on your device... Login to MyDrive Connect

    ATB YFM
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