Answers

• YamFazMan Posts: 15,402 Superusers

  August 31 edited August 31 Accepted Answer

  Hi
  @dave2951
  
  The NAV5 (Wi-Fi) devices normally update using Wi-Fi...
  
  TomTom Video... Updating your navigation device using Wi-Fi®
  
  
  
  If you have successfully connected your device to your Wi-Fi....
  To check your Connection Speed, Signal Strength & Quality
  On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
  Tap on the Your Wi-fi name (The one Showing as connected)
  A new Menu Page opens
  
  
  On the left-hand side of the screen is your Wi-Fi Connection Status
  
  Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
  Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
  All the update actions are executed on the device...
  ___________________________
  
  If Wi-Fi is not available or is slow/unstable/unreliable.....
  See Option... (2) Connect over USB
  ___________________________
  
  Option... (1) Connected Wi-Fi
  Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
  Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
  
  I always update my devices one Update at a time
  The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time
  
  Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices
  
  Option... (2) Connected USB
  If Wi-Fi is not available or is slow/unstable/unreliable.....
  Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
  Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
  Get it here.....
  www.tomtom.com/getstarted
  Run MyDrive Connect.....
  Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
  Connect your Device to a USB Port on your PC
  Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
  Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
  Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
  __________________________
  
  Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
  If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar
  
  
  ATB YFM
  

  1
• YamFazMan Posts: 15,402 Superusers

  August 31

  Hi
  @dave2951
  
  Route Planning... The MyDrive Web route planner
  Here... https://mydrive.tomtom.com
  
  Creating your own routes with MyDrive Web route planner
  Tomtom Video...
  
  ATB YFM

  1
• dave2951 Posts: 5 [Master Traveler]

  August 31

  I can see you have gone to a lot of hard work to assist me but the only answer you provide still confuses me can you expalin the following as i am lost,
  Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
  If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

  0
• YamFazMan Posts: 15,402 Superusers

  August 31 Accepted Answer

  Hi
  @dave2951
  
  Did you watch the video in the first post...
  
  
  The Latest GO Camper is a NAV5 (Wi-Fi) device
  If you are tying to update your device ???
  You would update your GO Camper connected directly to your Wi-Fi
  
  Unlike the previous NAV4 devices the NAV5 (Wi-Fi) devices have NO access to the MyDrive connect menu structure
  
  ON THE GO CAMPER Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
  Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
  OR
  Update using USB... As in Option (2) in my first post....
  When you update using USB you have NO access to the MyDrive connect menu structure
  All of the update are executed on the device...
  ON THE GO CAMPER Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
  Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
  
  ATB YFM

  1
• dave2951 Posts: 5 [Master Traveler]

  September 1

  Can i thank you for all your help got to be honest get totally confused around My Drive Connect and My Drive Routes. One last question would you know why the wireless signal is so poor on this device. I am on a good quality BT package and all other devices no problem only live in a Bungalow but The device shows distinct drop in connection just yards from Hub

  0
• YamFazMan Posts: 15,402 Superusers

  September 2

  Hi
  @dave2951
  
  The Image shown bellow is my GO 6200
  What does your device show ???
  
  If you have successfully connected your device to your Wi-Fi....
  To check your Connection Speed, Signal Strength & Quality
  On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
  Tap on the Your Wi-fi name (The one Showing as connected)
  A new Menu Page opens
  
  
  On the left-hand side of the screen is your Wi-Fi Connection Status
  
  Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
  Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
  All the update actions are executed on the device...
  
  ATB YFM

  1
• dave2951 Posts: 5 [Master Traveler]

  September 2

  signal strength fair link speed 72 mbps

  0
• YamFazMan Posts: 15,402 Superusers

  September 2 Accepted Answer

  Hi
  @dave2951
  
  I've never seen a Wi-F1 speed above 72 mbps on my Go 6200...
  I guess that s the Max Download speed of the NAV5 (Wi-Fi) devices....
  
  I'm using a Win10 PC hardwired to Modem Virgin Media 110 Mb/s
  I updated the Full Europe map v1035 size 8+GB
  Oviously for me, updating the GO 6200 over USB with MyDrive connect running in the background is the Faster option.... (Option (2) ... In my first post)
  NAV5 (Wi-Fi) Devices update on the fly i.e... No Download/Upload/Install
  
  I'm happy with an 8+GB Map update in 23Mins 24secs (Stopwatch)
  
  ATB YFM

  1
• dave2951 Posts: 5 [Master Traveler]

  September 2

  Thanks very much for your help think i am getting my head around it.

  0
• YamFazMan Posts: 15,402 Superusers

  September 2 edited September 2

  Hi
  @dave2951
  
  You're welcome, glad you're getting sorted
  
  Maybe Useful... Tomtom TomTom GO Camper User Guide...
  Here... http://download.tomtom.com/open/manuals/GO_Camper/index.htm
  
  ATB YFM

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