My sat nav thinks it's in a different place to where the car actually is. — TomTom Community

Built in car navigation

My sat nav thinks it's in a different place to where the car actually is.

NilocskyNilocsky Posts: 5 [Master Traveler]
in Built in car navigation
Yesterday got back in the car after shopping and the moving map shows me driving through a lake nowhere near where I actually was. Have updated all my maps, the WNRO update was also installed and have tried the recommended reset procedure, all to no avail. It was all ok before I went out.
Carminat TOMTOM, 2010 Scenic, original card since new in 2010.
Any suggestions anyone??
My last thought before trying this forum was either my local Renault dealer or wipe the card and reinstall TOMTOM.
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Best Answer

  • NilocskyNilocsky Posts: 5 [Master Traveler]
    Accepted Answer
    Panic over! Got in the car today, threatened to take it to the Renault garage and the satnav reset itself! All back to normal.

Answers

  • CarminatCarminat Posts: 974 [Revered Pioneer]
    edited August 2019
    Do NOT wipe the card! Before you go any further, setup a copy of the card on your computer - into a separate folder, copy and paste the entire contents of the card.
  • NilocskyNilocsky Posts: 5 [Master Traveler]
    Yup, I already did that. I always back up my card.
  • NilocskyNilocsky Posts: 5 [Master Traveler]
    Accepted Answer
    Panic over! Got in the car today, threatened to take it to the Renault garage and the satnav reset itself! All back to normal.
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