Help with a TomTom One — TomTom Community

Help with a TomTom One

Hello;
I just got a tom tom one when my Grandparents passed away. The thing is I do not know much about it or even if it works. I had it plugged into a USB port for over night and it will not turn on or do anything else. I wanted to talk to someone from the company for help, but can not find a way to do that.
So I guess I am looking for any help I can get with this thing.

Answers

  • VikramKVikramK Posts: 8,589 TomTom Moderator
    Hi @Bison57

    Welcome to the community!

    Could you try a soft reset-

    Press and hold the on/off button on the device until you hear the drum sounds.

    Regards
    Vikram
  • Bison57Bison57 Posts: 2 [Novice Seeker]
    Thats part of the problem, I am not sure if this even works, I had it pluged into the computer over night and it will not do anything. I dont know if the battery is bad or any way of checking it out. I may see if I can get another cord to charge it with and see if thats the problem.
    Thanks for the help.
Sign In or Register to comment.

Who's Online30

Bembo
Bembo
Blackbird10
Blackbird10
euatgd
euatgd
OlivierduBasRhin
OlivierduBasRhin
+26 Guests