Help with a TomTom One — TomTom Community

Help with a TomTom One

I just got a tom tom one when my Grandparents passed away. The thing is I do not know much about it or even if it works. I had it plugged into a USB port for over night and it will not turn on or do anything else. I wanted to talk to someone from the company for help, but can not find a way to do that.
So I guess I am looking for any help I can get with this thing.


  • VikramKVikramK Posts: 12,531 Moderator
    Hi @Bison57

    Welcome to the community!

    Could you try a soft reset-

    Press and hold the on/off button on the device until you hear the drum sounds.

  • Bison57Bison57 Posts: 2 [Novice Seeker]
    Thats part of the problem, I am not sure if this even works, I had it pluged into the computer over night and it will not do anything. I dont know if the battery is bad or any way of checking it out. I may see if I can get another cord to charge it with and see if thats the problem.
    Thanks for the help.
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