Map Share Reporter - Is it possible to discuss a rejected report? — TomTom Community

Map Share Reporter - Is it possible to discuss a rejected report?

ThannBanisThannBanis Posts: 10 [Master Traveler]
edited August 7 in Map quality
Is there a way to get feedback on why a map correction was rejected?

Best Answer

Answers

  • VikramKVikramK Posts: 8,159 TomTom Moderator
    Hi @ThannBanis

    Welcome to the community!

    Could you post the report id here so I will forward that to the team?

    Regards
    Vikram
  • ThannBanisThannBanis Posts: 10 [Master Traveler]
    I deleted most of them, but 2f2a3670-7281-4eaa-ab3c-9f25559a3c31, 98222059-a657-4c29-827d-98824f150913 are reposts of a rejected reports,

    Basically, the rejected ones more mostly for adding green areas for parks/open grassed areas
  • ThannBanisThannBanis Posts: 10 [Master Traveler]
    I'll not delete them in the future :)

  • Pete76Pete76 Posts: 6 [Master Traveler]
    Hi Vikramk, can you have a look at 61dd22cf-8b97-4277-adce-90cb384caad6 and tell me why it was not accepted?
  • VikramKVikramK Posts: 8,159 TomTom Moderator
    Hi @Pete76

    I am unable to find this id in the system.

    Are you sure the number is correct? If you could add a screenshot of the report id I will forward it to the team.

    Thank you
    Vikram
  • Pete76Pete76 Posts: 6 [Master Traveler]
    misfongm1kue.png
  • VikramKVikramK Posts: 8,159 TomTom Moderator
    Thanks @Pete76! :)
  • VikramKVikramK Posts: 8,159 TomTom Moderator
    edited August 12
    Hi @Pete76

    This correction was reported selecting the category as POI which was the reason the team did not work on it.

    You can either report this under 'Others' or let me know if the place has a specific name which I can forward to the team.

    Regards
    Vikram :)
  • Pete76Pete76 Posts: 6 [Master Traveler]
    Interesting. I'm sure I would have selected other.
    I don't think that area has a name. It just a grassed area with some trees and walking paths
  • Pete76Pete76 Posts: 6 [Master Traveler]
    Actually, this report was definatly entered as Other.
    ce07aa80-6acc-4138-aa3d-58df1ceea840
  • VikramKVikramK Posts: 8,159 TomTom Moderator
    Thanks..

    Forwarding this one to be reviewed.

    Regards
    Vikram
  • VikramKVikramK Posts: 8,159 TomTom Moderator
    Hi @Pete76

    We have incorporated these changes internally.

    Thank you for your patience.

    Regards
    Vikram
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