Not Accepted Lane Guidance - What was the reason? — TomTom Community

Not Accepted Lane Guidance - What was the reason?

silvettisilvetti Posts: 11 [Master Traveler]
Hi!
I recently tried submitting some lane assistance reports. Some were accepted and some were not.
Trying to understand what was the problem with the not accepted ones so I can improve my reporting.
Can any mods tell me what was the reason for rejection for e6965e7a-1e98-407d-b439-58f67d2043d9 ?
Thanks!

Best Answer

Answers

  • VikramKVikramK Posts: 8,143 TomTom Moderator
    Hi @silvetti

    Need to get this one reviewed by the team.

    I will get back.

    Thanks
    Vikram :)
  • silvettisilvetti Posts: 11 [Master Traveler]
    VikramK wrote: »
    Hi @silvetti

    Need to get this one reviewed by the team.

    I will get back.

    Thanks
    Vikram :)

    Any update?
  • silvettisilvetti Posts: 11 [Master Traveler]
    VikramK wrote: »
    Hi @silvetti

    Thanks for your patience..

    So far the updates is that the 3rd lane you wish to report a correction on is not in our data of maps.

    We will have to wait for that data to be first incorporated in our database.

    Would it be possible for you to report this using the option - Turn Restriction

    Sorry...

    Regards
    Vikram

    Thank you for taking the time to check.
    I will do as you say :)
    Thanks!
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