Clio Remote is not responding — TomTom Community

Clio Remote is not responding

KeithRedKeithRed Posts: 4 [New Seeker]
edited August 2019 in Built in car navigation
Clio Remote is not responding. Are the remote controllers prone to fail or is it more likely some other issue please?

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Answers

  • CarminatCarminat Posts: 990 [Revered Pioneer]
    What sort of remote have you got? Does it look like this? If so, have you renewed the batteries?
    [img][/img]IMG_3051_zpsww01nuho.png
  • KeithRedKeithRed Posts: 4 [New Seeker]
    Yes this is the remote and yes I have changed the batteries. Could it be the receiver in the dashboard I wonder?
  • KeithRedKeithRed Posts: 4 [New Seeker]
    According to my local Renault dealer if the batteries are out of the remote unit for several minutes the remote memory will be lost and the unit will need to be matched with the car again? Does anybody have any experience in such a thing please?

    On balance if this is true then the replacements offered on e-bay will not work until they have been paired with the car, yes?
  • KeithRedKeithRed Posts: 4 [New Seeker]
    Got a friend of a friend who is going to lend me his some time soon. That may give me some positive direction. Thanks for the info this far. May have to call on you again if the saga continues. Thanks Keith
  • CarminatCarminat Posts: 990 [Revered Pioneer]
    If the saga continues long enough, my 15 year old GO520 will die (it is quite ill at the moment) and you can have my remote!
  • FortalamoFortalamo Posts: 4 [New Seeker]
    I had my original remote stolen and bought a replacement off e-bay. I can't get it to operate the unit, even after replacing the batteries.
    The new (second-hand) one appears to be identical to the original. What do I have to do to pair it?
  • Willy875Willy875 Posts: 2,970 [Exalted Pioneer]
    Normally there is nothing to do after pressing any button to turn on the remote control automatically connects to your navigation system.
  • CarminatCarminat Posts: 990 [Revered Pioneer]
    The important thing is whether the e-bay one is Bluetooth. There are two remotes which look alike, one Bluetooth, the other wireless. E-Bay is not famous for identifying them.
  • Emi20Emi20 Posts: 4 [Master Traveler]
    Fortalamo wrote: »
    I had my original remote stolen and bought a replacement off e-bay. I can't get it to operate the unit, even after replacing the batteries.
    The new (second-hand) one appears to be identical to the original. What do I have to do to pair it?

    @Fortalamo @Carminat @Willy875 Hello there! Here is what you need to do:

    1- If radio and/or car is on, turn off the radio and turn off the car.
    2- Turn on the car, then turn on the radio. Welcome menu it will show on the carminat screen.
    3- At the same time, click and mantain pressing the button showed with a symbol " _I ", the button is in the remote control at the right if you are looking it from the front. The blue light on the remote control will flash, with a blinking movement.
    4- Keep the button pressed until the blue light on the remote control stop blinking and stays on all the time. It could take seconds, less than a minute, don't despair!

    Voila! Your remote control will be paired with carminat.

    Unfortunately, this tip is not described by neither tomtom support or car dealer (in my case, it will be renault, carminat mounted on Megane 3 2012), and getting the info is complicated on the web. I had lucky on youtube, that's all.

    By the way, thanks to @Carminat for all that you wrote on this forum regarding remote control. It was very helpful, unlike Tomtom & Renault (in my case).

    Regards!
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