TomTom GO 720 and Problem with map — TomTom Community

TomTom GO 720 and Problem with map

Hi, after registering on tomtom home on pc and I updated maps and software my tomtom won’t work ,have a message saying .

Problem with map . You cannot use this map on this device:Europe _TRUCK-134
Satnav worked ok before I updated

Hope someone can give me some advice

Thanks in advance

Mike

Answers

  • YamFazManYamFazMan Posts: 20,278
    Superusers
    edited August 2019
    Hi
    @Michaelsmith

    v2tptns2s7vx.jpg
    You can't split a Map install across the Built-in Memory and a Memory Card... A Map is installed on One or the Other Memory area
    Even if you could you can pretty sure the Truck Map would not fit
    Plus Both GO 720 devices in the list are Eol (End of life)

    ATB YFM

  • MichaelsmithMichaelsmith Posts: 4 [Apprentice Seeker]
    Thanks for your reply YamFazMan
    Satnav worked before I went and updated on tomtom home , what if I put a larger ?
  • MichaelsmithMichaelsmith Posts: 4 [Apprentice Seeker]
    Thanks
    Mike
  • MichaelsmithMichaelsmith Posts: 4 [Apprentice Seeker]
    What if I put a larger memory card in satnav ?
    Thanks
    Mike
  • DougLapDougLap Posts: 9,115
    Superuser
    Hi @Michaelsmith

    Maybe @VikramK or @lampard can reactivate the map for you. have a look to see if they comment tomorrow.

    Doug
  • lampardlampard Posts: 5,692 Moderator
    Hi @Michaelsmith

    Welcome to the community! Map reactivated for your device. Just remove the existing map first and then download a fresh version offered for download in TomTom HOME.

    Regards, lampard
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