Can't connect my TomTom VIA 130 to my iMac — TomTom Community

Can't connect my TomTom VIA 130 to my iMac

callumflettcallumflett Posts: 4 [Apprentice Seeker]
edited August 2019 in MyDrive Connect
i connect it to the imac when it is off, and try with it switched on. neither seems to work.
i have tried a factory reset . nothing changes and tomtom connect does not seem to recognise the device is connected. so i cannot update it.

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